A leading e-commerce and home-shopping company in the Middle East required a continuous supply of high-quality call center and back-office professionals to support its rapid growth. To scale its operations quickly, the client partnered with Gold Man, a trusted workforce solutions provider in the UAE.
The client needed to hire a 50-member call center team within 10 days. The recruitment had to be completed during the holiday season while maintaining the organization’s diverse mix of nationalities and cultures.
Call Center Agents , Finance Professionals, Legal Executives, Corporate Support Staff, Procurement Specialists
Gold Man adopted a multi-channel sourcing strategy, leveraging our extensive talent database and targeted digital recruitment campaigns. Our AI-enabled screening tools accelerated shortlisting and ensured only qualified candidates progressed to interviews.
All roles were successfully filled within the 1.5-week deadline.
800+ candidates screened
200 shortlisted
80 interviewed
50 successfully placed
A UAE government organization responsible for advancing digitally enabled government services required an experienced Emirati leader for its Digital Excellence team.
Our client was looking to recruit a 50-strong call centre team in just a week-and-half. As an extra challenge, the recruitment was to take place over the holiday season, and retain the company’s diverse mix of nationalities and cultures.
The client had been looking to appoint an Emirati leader to their Digital Excellence team for more than three months.
By collaborating with our established external partner network, and working around the clock, we were able to source a shortlist of highly qualified, motivated candidates with a strong professional history in IT, innovation and advisory services.
Less than two weeks after receiving the initial brief we were able to present two qualified candidates to the client. Following a final interview process, a candidate was selected and appointed to the leadership role.
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